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Contact PHE Service

Find the Right Plate Heat Exchanger, Plate or Gasket Faster

Whether you need a complete gasketed plate heat exchanger, replacement plates, replacement gaskets, sizing support or help with an existing unit, send us the equipment and operating information you already have.

Brand, model, nameplate photos, component photos and process data can all help us understand your requirement before quotation.

Direct Contact

Talk to Our PHE Team

Address
Qiaoxing Road 150, Torch Industrial Zone, Licheng Area, Quanzhou, Fujian, China.
Start with Your Requirement

What Do You Need Help With?

Different requests need different information. Choose the path closest to your current project so the inquiry can be reviewed efficiently.

01

Find Replacement Plates or Gaskets

For an existing PHE where you need compatible replacement plates or sealing gaskets.

Find Your Part →
02

Replace a Complete PHE

For an obsolete, damaged or unsuitable existing plate heat exchanger.

Complete PHE Replacement →
03

Size a New Plate Heat Exchanger

For a new heat-transfer duty requiring thermal and hydraulic selection.

PHE Sizing Support →
04

Troubleshoot an Existing PHE

For leakage, fouling, high pressure drop, poor thermal performance or maintenance questions.

Maintenance & Repair →
Find Your Part

Need Replacement Plates or Gaskets?

Start with your existing plate heat exchanger. Brand and model are the fastest identification route, but photos and measurements can also help when the exact model is unknown.

I Know the Brand & Model

Send the complete exchanger identification together with the component you need.

  • Heat exchanger brand
  • Complete model number
  • Nameplate photo
  • Plate or gasket required
  • Existing material if known
  • Required quantity
Send Brand & Model →

I Don't Know the Exact Model

Send visual and dimensional information so the existing component can be reviewed.

  • Complete PHE photos
  • Clear nameplate photo if available
  • Full plate or gasket photo
  • Plate length and width
  • Port diameter / geometry
  • Any visible markings or codes
Send Photos & Measurements →
Identify the Component

What Should You Photograph?

Clear photos of the complete component are usually more useful than tightly cropped detail images. Show the overall geometry first, then add close-up views where needed.

Gasketed plate heat exchanger exploded view showing plates gaskets frame and fluid channels

Complete PHE, Plates, Gaskets & Flow Paths

A gasketed plate heat exchanger contains multiple interdependent components. For replacement matching, the complete exchanger, plate geometry, gasket profile and connection arrangement may all provide useful identification information.

Replacement Part Checklist

For Plate or Gasket Matching, Send What You Have

You do not need every item below before contacting us. The more reliable information you provide, the easier it is to narrow down the replacement configuration.

Brand

Existing PHE manufacturer.

Model

Full model identification.

Nameplate

Clear equipment data photo.

Part Type

Plate or gasket required.

Full Photo

Complete component view.

Dimensions

Length, width and key measurements.

Port Geometry

Port size and arrangement.

Material

Existing material if known.

Service Medium

Fluid contacting the component.

Quantity

Required replacement quantity.

Complete PHE Replacement

Replacing an Existing Plate Heat Exchanger?

Complete replacement requires more than a brand and model. Installation geometry and current operating duty should also be reviewed.

Existing Equipment

Send brand, model, nameplate and overall equipment photos.

Installation Dimensions

Include overall size, port positions and horizontal / vertical connection center distances.

Operating Duty

Provide media, flow rates and inlet / required outlet temperatures.

Hydraulic Conditions

Provide working pressure and allowable pressure drop where available.

New PHE Selection

Need a New Plate Heat Exchanger Sized for Your Process?

Hot-Side Medium

Identify the hot fluid and operating condition.

Cold-Side Medium

Identify the cold fluid and operating condition.

Flow & Temperature

Provide flow rates, inlet temperatures and target outlet temperatures.

Pressure Data

Provide operating pressure and allowable pressure drop.

Engineering Note: Plate heat exchanger selection should consider both thermal duty and hydraulic pressure drop. Heat-transfer area alone is not enough to define the final configuration.
What Happens Next?

From Inquiry to Technical Review

01

Send Your Information

Model, photos, process data or whatever information is currently available.

02

Identify the Requirement

Determine whether the request concerns a plate, gasket, complete PHE, sizing or service issue.

03

Technical Review

Review geometry, material, operating conditions or installation requirements as applicable.

04

Recommendation & Quote

Confirm the available replacement or equipment direction before commercial quotation.

Contact Information

Contact PHE Service

You can send your requirement directly by email or phone, or use the inquiry form below.

T

Phone

For product, replacement and project inquiries.

+8613559647260
E

Email

Send specifications, model information and photos.

phe@wtsml.net
A

Address

Qiaoxing Road 150, Torch Industrial Zone, Licheng Area, Quanzhou, Fujian, China.

Contact FAQ

What Should I Send With My Inquiry?

I only know the PHE brand and model. Can I still ask for replacement parts? +

Yes. Send the full brand and model together with the component you need. Clear nameplate and component photos can provide additional identification information.

What if I don't know the plate heat exchanger model? +

Send clear photos of the complete exchanger, nameplate if available, full plate or gasket photos and key measurements. These details can help with initial identification.

What data is required for a new PHE sizing request? +

Useful information includes both process media, flow rates, inlet temperatures, required outlet temperatures, working pressures and allowable pressure drops.

Can I send photos to identify a replacement gasket or plate? +

Yes. Send a clear full-view image of the plate or gasket together with model information and measurements where available.

Should I send operating information for replacement parts? +

Operating medium, temperature and pressure are useful, especially when plate or gasket material compatibility needs to be reviewed.

Request a Recommendation & Quote

Send Your PHE Requirement

Tell us whether you need a complete plate heat exchanger, replacement plate, replacement gasket, sizing support or help with an existing unit.

Replacement Parts Include brand, model, component photos and quantity.
New PHE / Sizing Include media, flow, temperatures, pressure and allowable ΔP.
Maintenance Problem Include symptoms, operating data, model and equipment photos.
 
Send Inquiry